The total revenue of the Belgian bank has exceeded the 3 billion euros, an increase of 196 million “as a result of the increase in commissions on investment products and accounts”.
In addition, ING granted 16.7 billion euros in loans (+ 28%) and 37% more on mortgage loans.
In addition, digital and remote banking has continued its rapid growth: 615 million visitor sessions (+ 13%) in the ING Banking application. All INING customers have now migrated to the new app. The bank has also registered 12 times more distance appeals for advice on mortgage loans and investments since its deployment in 2021. It also notes an increase of almost 70% for contactless payments compared to 2020.
At the level of the group, ING made a profit of 4.8 billion euros last year against 2.5 billion in 2020, first year of the pandemic.
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